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Nucleus CDN - Content Delivery Network (CDN) v29.11.000.

Promotion of Access to Information Act (PAIA) Manual for Nucleus CDN
in terms of Section 51 of The Promotion of Access to Information Act 2/2000 (the "ACT")


Rapid Global Content Delivery Network for The Nucleus Business Network.

COMPANY CONTACT DETAILS (Section 51 (1) (a))

Mon - Fri
8:00 - 17:00 - GMT+2

THE ACT (Section 51(1) (b))

The ACT grants a requester access to records of a private body, if the record is required for the exercise or protection of any rights. If a public body lodges a request, the public body must be acting in the public interest.
Requests in terms of the ACT shall be made in accordance with the prescribed procedures, at the rates provided. The forms and tariff are dealt with in paragraphs 6 and 7 of the Act.
Requesters are referred to the Guide in terms of Section 10 which has been compiled by the South African Human Rights Commission, which will contain information for the purposes of exercising Constitutional Rights. The Guide is available from the SAHRC.

The contact details of the Commission are:

Postal Address: Private Bag 2700, Houghton, 2041
Telephone Number: +27-11-877 3600
Fax Number: +27-11-403 0625

APPLICABLE LEGISLATION (Section 51 (1) (c)).

No 61 of 1973 Companies Act
No 98 of 1978 Copyright Act
No 55 of 1998 Employment Equity Act
No 95 of 1967 Income Tax Act
No 66 of 1995 Labour Relations Act
No 89 of 1991 Value Added Tax Act
No 37 of 2002 Financial Advisory and Intermediary Services Act
No 75 of 1997 Basic Conditions of Employment Act
No 69 of 1984 Close Corporations Act
No 25 of 2002 Electronic Communications and Transactions Act
No 2 of 2000 Promotion of Access of Information Act
No 30 of 1996 Unemployment Insurance Act
No 4 of 2013 Protection of Personal Information Act

Schedule of Records (Section 51 (1) (d))

Public Affairs
Freely available on web site
  • Public Product Information
  • Public Corporate Records
  • Media Releases
Request in terms of PAIA Contact Information.
  • Financial Statements
  • Financial and Tax Records (Company & Employees)
  • Asset Register
  • Management Accounts
Limited Information available on web site. (see above)
Request more information in terms of PAIA Contact Inforamtion
  • Market Information
  • Public Customer Information:
  • Product Brochures
  • Owner Manuals
  • Field Records
  • Performance Records
  • Product Sales Records
  • Marketing Strategies
  • Customer Database
  • Dealer Franchise Documents

FORM OF REQUEST (Section 51 (1) (e))

To facilitate the processing of your request, kindly:

Use the prescribed form, available on the website of the SOUTH AFRICAN HUMAN RIGHTS COMMISSION at
Address your request to the Head of the Company.
Provide sufficient details to enable the COMPANY to identify:
  • The record(s) requested;
  • The requester (and if an agent is lodging the request, proof of capacity);
  • The form of access required;
  • The postal address or fax number of the requester in the Republic;
  • If the requester wishes to be informed of the decision in any manner (in addition to written) the manner and particulars thereof;
  • The right which the requester is seeking to exercise or protect with an explanation of the reason the record is required to exercise or protect the right.

PRESCRIBED FEES (Section 51 (1) (f))

The following applies to requests (other than personal requests):

A requestor is required to pay the prescribed fees as set out by the SAHRC before a request will be processed;
If the preparation of the record requested requires more than the prescribed hours (six), a deposit shall be paid (of not more than one third of the access fee which would be payable if the request were granted);
A requestor may lodge an application with a court against the tender/payment of the request fee and/or deposit;
Records may be withheld until the fees have been paid.
The fee structure is available on the website of the SOUTH AFRICAN HUMAN RIGHTS COMMISSION at